Shipping Policy

Shipping Policy

1. Order Processing
All orders are processed within 1 to 2 business days. Once your order is confirmed, we prepare your package for prompt shipment.

2. Shipping Methods & Costs
We offer free standard shipping on all orders, both domestically and internationally. Please note that, for the moment, express shipping is not available.

3. Delivery Times
Domestic Orders (United Kingdom)
Standard delivery: Estimated between 5 to 7 business days from the dispatch date.

During promotional periods, delivery may take 7 to 14 business days due to high order volumes.

International Orders
Delivery times vary depending on the destination, typically between 7 and 14 business days.

Please expect extended timelines during peak or promotional periods.

4. Delays & Compensation
If your order takes longer than 14 business days to arrive from the date of purchase, you are eligible for a 15% discount code to use on your next purchase — even during promotional periods.

To claim this, simply contact our customer support team with your order number and delivery details.

5. Order Tracking
Once your order is shipped, you will receive an email with your tracking number.
You can use this number to monitor the status of your delivery in real time.

6. Shipping Coverage
We ship Australia-wide and to most international destinations.
Our goal is to ensure that your order arrives safely, securely, and within the promised time frame.

7. Shipping Issues & Support
If you experience any delays or issues with your shipment, our customer service team is here to help.
Please reach out via our contact form or support email — we are committed to resolving all delivery issues promptly and professionally.

8. Contact Information

ADMH LTD

Company Number: 16461879

Should you have any questions about our privacy practices or this Shipping Policy, or if you would like to exercise any of the rights available to you,
please call or email us at info.clarista@gmail.com or contact us at 71-75
Shelton Street, London, ENG, WC2H 9JQ, GB.

For the purpose of applicable data protection laws and if not explicitly
stated otherwise, we are the data controller of your personal information.